Choose the right contact route
Use GenesisCore Support for checkout, analysis, results, and PDF email. Use the AETHERCORE contact channel for research, company, and media inquiries. Legal and privacy terms have fixed pages.
Checkout, analysis, delivery.
Research, company, media.
Transaction and data terms.
GenesisCore product issues
For checkout status, stalled analysis, inaccessible results, or missing PDF email, contact Support with identifiers that can locate the order or analysis. Never send passwords or full payment-card details.
Research, company, and media
Use the AETHERCORE channel for public-research questions, collaboration, business partnerships, and media. Do not attach private birth data or confidential material to an initial inquiry.
Transaction terms and personal data
Review the legal disclosure and privacy policy before purchase.
Use dedicated Support for GenesisCore issues.
Send only the information needed to identify the purchase or analysis.